Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of

New regulations for kiosks and self-service transaction machines? We’ve been here before.

On September 21, 2022 the United States Access Board, a federal government agency, issued an Advanced Notice of Proposed Rule Making (ANPRM) about kiosks. The Notice is about the details