SSA launches public data hub for customer service goals – Nextgov/FCW
… disability claims and performance of the agency's 800 phone line. The … AI's use in conflicts, Air Force secretary says · Why NIST is prioritizing …
AI's Inclusive Touch: Transforming Customer Service For Individuals With Disabilities
Edit Story ForbesInnovation AI’s Inclusive Touch: Transforming Customer Service For Individuals With Disabilities Raghu Ravinutala Forbes Councils Member Forbes Technology Council COUNCIL POST Expertise from Forbes Councils members, operated under…
AI's Inclusive Touch: Transforming Customer Service For Individuals With Disabilities
Raghu Ravinutala is the CEO and Co-Founder of Yellow.ai, a global leader in generative AI-powered customer service automation.
AI Startup Replicant Is Transforming Customer Service Centers By Making Them More …
Steven covers accessibility and assistive technology. … Replicant uses AI and ML tech to improve call centers for workers and customers.