World’s Largest Human Resource Association Agrees to Drastically Increase the Accessibility of Their Services for Deaf HR Professionals – Disability Rights Advocates

World’s Largest Human Resource Association Agrees to Drastically Increase the Accessibility of Their Services for Deaf HR Professionals

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June 29, 2022Oakland, CA—Today, Disability Rights Advocates (DRA) is proud to announce that the Society for Human Resource Management (SHRM) and three deaf human resource (HR) professionals have reached a landmark settlement agreement that will vastly increase the accessibility of SHRM’s services for its customers who are Deaf. Read the settlement agreement here.

As part of the agreement, SHRM will ensure that closed captioning compliant with the most recent version of the Web Content Accessibility Guidelines is posted contemporaneously with all new, pre-recorded content that SHRM offers. Among other commitments, SHRM will also automatically provide real-time captioning and American Sign Language (ASL) interpreters for main sessions at in-person conferences and real-time captioning for all large online events. Pursuant to this agreement, SHRM will also institute an Accommodations Policy laying out a clear and streamlined process for customers to request additional reasonable accommodations.

In a joint statement, Plaintiffs Tiffany Ruffa SHRM-CP, Kathryn Canfield SHRM-CP, and Isidore Niyongabo SHRM-CSP said, [...]

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