What a ‘Human-Centered’ Approach by Companies Can Do for Workers With Disabilities

Business|What a ‘Human-Centered’ Approach Can Do for Workers With Disabilities


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What a ‘Human-Centered’ Approach Can Do for Workers With Disabilities

Obtaining reasonable accommodations is often a messy, frustrating process for both employees and their managers. But there are solutions.

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Katherine Macfarlane in the library at Syracuse University College of Law, where she will begin teaching in the fall. During her tenure at a different law school, Ms. Macfarlane had a difficult time obtaining accommodations for her rheumatoid arthritis.Credit…Benjamin Cleeton for The New York Times

By Wendy Lu

Wendy Lu, who has covered disability issues for six years, is a board member of the National Center on Disability and Journalism. She lives with multiple disabilities.

July 19, 2023

In the summer of 2015, Katherine Macfarlane was preparing to teach at the University of Idaho’s law school. It was her first teaching job on a tenure track, and she wanted to make sure she had everything she needed. So she submitted a request for a keyboard tray and a few other office [...]

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