Welcoming Customers with Assistive Devices
March 27, 2019 Greg Thomson
Under the Customer Service Standard of the AODA, service providers’ policies must state that they welcome customers using assistive devices. In this article, we describe what a few assistive devices are.
Assistive Devices
Wheelchairs
A wheelchair is one of the most well-known symbols of accessibility worldwide. Some people use manual wheelchairs which they wheel with their arms. Other people steer power wheelchairs that have batteries and motors. In addition to the wheelchairs people use every day, there are also wheelchairs for specific activities, such as:
- The beach
- Sports, including wheelchair:
- Basketball
- Tennis
- Hockey
Moreover, wheelchairs come in a variety of colours and styles. Some wheelchairs fold up while others do not. Furthermore, some people may use a wheelchair all the time. Others may sometimes use other mobility devices or walk short distances without devices. People may also transfer from their wheelchairs to other seats.
Walkers
Other people use walkers for stability. Some people use smaller walkers that they push in front of them. In contrast, others use larger ones which they stand in and pull behind them.
Support Canes
Other people may use canes for support and balance. Some people use one cane if one side of their body is stronger than the other. They [...]