Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention
Posted on July 7, 2017
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A blind person sued the Winn-Dixie grocery chain about access problems on the company website. Winn-Dixie lost the case. This was a victory for blind people and digital access. Winn-Dixie should have paid attention to what other grocery chains were doing. Safeway worked with its blind customers in 2013 to make its website easier to use. Peapod settled with the United States government and agreed to make its website accessible. Back to reading this post.
On June 13, 2017 the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website.
The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media including the Miami Herald and Forbes.
A judge’s verdict recognizing that websites need to be accessible under the ADA is welcome news to anyone who cares about civil rights and full participation in the digital age. And the Winn-Dixie verdict will hopefully be another catalyst causing the [...]