Web Accessibility | Accessible Banking with Bank of America


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We are committed to providing accessible content for our customers. Our accessibility efforts are based on the World Wide Web Consortium (W3C)’s Web Content Accessibility Guidelines (WCAG) 2.0, Levels A and AA.

Ways to improve your screen reader experience

  • Keep your technology updated. Visit Browsers Recommended for the Bank of America website and follow recommendations for viewing web content on your computer. Use the latest versions of assistive technology, operating systems and Bank of America apps.
  • Use quick access links. On pages with repetitive content there will be skip links to take you to specific sections.
  • Navigate by headings. We structure complex content with headings. Skim content or jump to a specific topic through heading navigation.
  • Control font sizes. Use browser and device settings to resize content for optimal reading.

Contact us

Have a question about accessible banking? Call us. We’re here to help. phone number for Telephone Banking services 800.432.1000We accept calls made through relay services (dial phone number for relay services 711).

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