United apologizes after disabled man crawls off flight | CNN
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00:45 – Source: CNN
Disabled man left to crawl off flight with no assistance
Story highlights
D’Arcee Neal, who has cerebral palsy, took a five-hour flight last week
He was told to wait to get off the plane after a mix-up over a wheelchair
He waited but finally crawled out of the plane with no assistance
CNN
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A man returning from a meeting about disabled accessibility policies arrived home with a his ownpersonal example of the problem.
D’Arcee Neal, who has cerebral palsy, took a five-hour flight last week from San Francisco to Washington. A mix-up at the gate meant there was no wheelchair to help the 29-year-old off the plane, so he was told to wait for one to be found.
The problem was Neal needed to use the restroom. His disability made it too difficult to use the one on the plane. He had already waited more than 15 minutes for the rest of the passengers to disembark, and the wait for an aisle chair – a narrow, [...]
