U.S. Sues Uber, Saying It Discriminated Against People With Disabilities

Technology|U.S. sues Uber, saying it discriminated against people with disabilities.

https://www.nytimes.com/2021/11/10/technology/doj-uber-suit-disabilities.html

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U.S. sues Uber, saying it discriminated against people with disabilities.

Uber charges riders when drivers wait more than two minutes for a passenger to arrive.Credit…Sam Hodgson for The New York Times

By Kate Conger

  • Nov. 10, 2021

SAN FRANCISCO — The Justice Department sued Uber on Wednesday, accusing the company of discriminating against passengers with disabilities by charging them fees when they needed more time to enter the ride-hailing vehicles.

The suit stems from a fee policy Uber instituted in 2016 to compensate drivers who waited more than two minutes for a passenger to arrive. The company previously didn’t pay drivers for their time until a ride began, frustrating those who were sometimes forced to wait long periods for passengers.

But the Justice Department said Uber did not adjust the wait time fees for people with disabilities, violating the Americans With Disabilities Act, a federal law that prohibits discrimination by private transportation companies. A passenger might need [...]

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