The Social Factors of Website Accessibility
Written on November 04, 2011
This blog post is part of a series of posts discussing the Business Case for Accessibility. In order to get a full view of the Business Case for Accessibility, I encourage you to read all posts in this series, links to which can be found at the bottom of this post.
The arguments discussing social factors often revolve around the sentiment that “Accessibility is the right thing to do”. I cannot argue with this at all. Accessibility is the right thing to do. I believe in this and that is why I do what I do. But is this a Business Case? Well, turns out it sort of is, as it fits squarely within Corporate Social Responsibility. CSR is a broad topic – far too broad for this blog post – but the implication as it relates to the accessibility business case is that having an accessible website will make you more money because it increases positive regard for your company.
- Does it increase income?I’m not sure. When it comes to other industries and other approaches to CSR, the ROI has allegedly been proven [PDF]. It is easy to see when it comes [...]