The Positives of a ‘Foolish Consistency’

“A foolish consistency,” Ralph Waldo Emerson said, “is the hobgoblin of little minds, adored by little statesmen and philosophers and divines.” I have, it seems, a very little mind. I adore consistency. And documentation, especially documentation surrounding expectations, enables a consistent approach, not only in training design, but also in working with training teams. If team members know the expectations, they also know what they need to achieve. We use[…]

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