The Paciello Group launches ARC User Flows, delivering accessibility insights across critical digital user journeys – Vispero

The Paciello Group launches ARC User Flows, delivering accessibility insights across critical digital user journeys

  • September 15, 2020

ARC (Accessibility Resource Center) customers can now evaluate the accessibility of essential user journeys that individuals need to complete on your website or application. The new ARC User Flows capability allows you to define, track, and measure the WCAG progress across a series of interactions in the context of completing a goal. This includes individual page elements and multi-page interactions, going one step further than the traditional accessibility monitoring scans.

“ARC User Flows enable our clients to isolate and focus on the accessibility barriers found along key customer journeys. Monitoring and maintaining the accessibility of these customer journeys is one of the most effective ways to increase digital inclusion. It is also one of the most cost-effective approaches, allowing your teams to prioritize their work and maximize the positive impact of your accessibility investment.” David O’Neill, Chief Architect SaaS Platforms

Accessibility monitoring has historically focused on large-scale domain scans. This high-level approach fails to provide the granular insights needed for the page [...]

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