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The Intersection of AI and Accessibility: Opportunities, Challenges, and Best Practices
# Website Accessibility
The Intersection of AI and Accessibility: Opportunities, Challenges, and Best Practices
CivicPlus
December 18, 2024
5 min
Local governments are tasked with delivering essential services and resources while creating positive experiences for residents. Interactions with community members occur every day, and artificial intelligence (AI) is transforming how government agencies address common challenges to improve engagement and service delivery.
Over the last several years, the need for more efficient and cost-effective solutions has driven higher adoption of AI technology in the public sector. A critical area of consideration for government agencies looking to implement or expand AI usage is digital accessibility. With nearly 30% of U.S. adults living with a disability, government websites [...]