The First U.S. Web Accessibility Agreement was Signed Twenty Years Ago this Week

Twenty years ago this week (on March 14, 2000) Bank of America became the first company in the United States to sign an agreement to make its website accessible to people with disabilities. The agreement referenced the Web Content Accessibility Guidelines (WCAG) 1.0 at a time when the standard was less than one year old. (WCAG had its own 20th anniversary on May 5 2019.)

Bank of America’s historic commitment was the result of a Structured Negotiation between the bank and the California Council of the Blind (CCB) and five blind bank customers: Don Brown, Nicaise Dogbo, Bernice [...]

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