Verdicts & Settlements
Settlement Agreement Improves Accessibility for Blind Test-Takers of the California Insurance License Exam
Press Release —
September 12, 2024
Woman talking with blind man; image by Yan Krukov via Pexels.com.
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A settlement agreement with the California Department of Insurance and PSI Services LLC will ensure access for blind insurance license applicants who use screen reader software.
Berkeley, CA—In August, three blind individuals and the National Federation of the Blind reached a settlement agreement with the California Department of Insurance (CDI) and their licensing examination vendor, PSI Services LLC (PSI). The settlement resolves claims that both CDI and PSI failed to ensure the accessibility of CDI’s insurance agent licensing examinations for blind applicants who use screen reading software to non-visually access text. Read the settlement agreement.
This case was filed on October 12, 2021 by two blind individuals: Angela Fowler and Miguel Mendez. An additional blind individual, Hy Cohen, and the National Federation of the Blind later joined the case. All were impacted by the inaccessible licensing examinations.
Under the settlement agreement, among other things, CDI agreed to no longer require blind or low-vision test-takers who use screen access software to first provide medical documentation. Individuals will be able to [...]