San Francisco Looks to Improve Accessibility Through Tech, Data

Across the city of San Francisco government, teams are working in collaborative ways to improve accessibility to government services and resources to better support people with disabilities.

April 25, 2023 •

Julia Edinger

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A collaborative approach across San Francisco government is helping better serve constituents with disabilities by improving accessibility of — and with — technology.

Government agencies are increasingly working to make digital services more inclusive for all constituents, focusing on online accessibility through a variety of tools.

Deborah Kaplan, deputy director of programmatic access within San Francisco Mayor’s Office on Disability (MOD), explained San Francisco takes a collaborative place with different agencies and jurisdictions working together.

For example, both the MOD and the San Francisco Department of Disability and Aging Services (DAS) complement one another in their work to better serve this population of city residents.

Kaplan says some of the major ways MOD is serving this population is by working with the ADA coordinators across different departments, providing assistance and ensuring consistency. This work includes playing an [...]

Read article at govtech.com

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