Safeway Web Accessibility Settlement Agreement – Law Office of Lainey Feingold

Safeway Web Accessibility Settlement Agreement

Posted on December 13, 2013

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Safeway has agreed to make its website easier to use for people with disabilities. This post is the legal document that Safeway signed with nine of its blind customers. The website allows people to order groceries online and have them delivered to their homes. Safeway will use international standards to make sure its website works for everyone. Safeway will stop having a separate site for blind customers. Its main site will be designed for all users. Back to agreement

This is the settlement agreement about the accessibility of Safeway’s online grocery delivery website. The company worked on this initiative in Structured Negotiations with individual customers with visual impairments in California and Washington State. The Safeway shoppers were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho.

Safeway will be using the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its web standard. When its grocery delivery site meets this standard, Safeway will remove a legacy separate site known as the “Access Site” that it had maintained.

  • Read the press release about Safeway’s web accessibility initiative
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