Rite Aid Web Accessibility Agreement – Law Office of Lainey Feingold

Rite Aid Web Accessibility Agreement

Posted on April 30, 2008

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This document is one of the two legal agreements signed by Rite Aid with of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). Rite Aid agreed to make changes to its website. The changes will make it easier for people with disabilities to use the site. The agreement specifically states that if there is a visual “Captcha” on the Rite Aid web site, there will also be an alternative security measure that blind people can use. Lainey Feingold and Linda Dardarian were the lawyers for the blind community. No lawsuit was filed. Instead, a formal process known as Structured Negotiations was used. When this agreement was signed, Rite Aid signed another document about equipment in their stores. Rite Aid agreed to make changes so blind people could use payment cards and enter their own PIN. Rite Aid agreed to add keys to their payment devices that a person can feel. Every store in the U.S. will have the keypads.

The Rite Aid Web Accessibility Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on [...]

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