Raley’s Upgrades Point of Sale Devices to Include Real Keypads – Law Office of Lainey Feingold

Raley’s Upgrades Point of Sale Devices to Include Real Keypads

Posted on April 14, 2015

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This post includes the press release announcing that Raley’s has installed new check-out machines. The machines have keys that a person can feel.  The new machines mean that blind people do not have to share their confidential PIN in order to pay for products.  Raley’s worked with the California Council of the Blind (CCB) and its blind shoppers on this initiative.  No lawsuit was filed. Instead, a formal process known as Structured Negotiations was used. [Back to Press Release]

No one should have to disclose their PIN when using a payment card. Today the Raley’s grocery chain announced that it has upgraded its payment devices so blind customers can privately enter their PIN when using debit or other payment cards. Jump to the Raley’s press release below. Today’s announcement is a result of Raley’s participation in Structured Negotiations with the California Council of the Blind and individual blind customers. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented the blind community. Read the Raley’s settlement agreement.

You can read about other companies who used Structured Negotiations to [...]

Read article at lflegal.com

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