Potential and Possibility 2024: Improving experiences of public transport
In this section:
People with complex disabilities tell us what needs to change
When public transport stops feeling safe, affordable and accessible to disabled people, many are left stranded and excluded.
Nearly half of people with complex disabilities felt that their needs weren’t supported on public transport.
Source: Potential and Possibility research 2024
The majority of people with complex disabilities rely on public transport, 72% of people with complex disabilities use some form of public transport day-to-day. When private lifts aren’t available, trains and buses play a vital role in connecting disabled people to the world around them.
And yet, nearly half (45%) of people with complex disabilities felt that their needs as a disabled person weren’t supported on public transport.
Many people with complex disabilities face barriers on public transport, including cost and lack of accessibility. More concerningly, a significant proportion of the people we surveyed also found public transport difficult because of the attitudes [...]