HomeNewsMost GP websites have accessibility errors putting millions at risk, says study
Most GP websites have accessibility errors putting millions at risk, says study
May 22, 2023
News
A new study into UK GP surgeries’ websites by Nexer Digital, found that two-thirds (66%) of sites have detectable design errors, potentially excluding one-in-five users
Accessibility issues are putting millions of people at risk of being unable to access the necessary healthcare support they require.
Non-compliance among websites and platforms is a common occurrence, and often public sector website vendors and suppliers aren’t taking the necessary steps to ensure sites are accessible to users.
The audit was released on Global Accessibility Awareness Day (GAAD), an event that focuses on digital accessibility and inclusion for the more than one billion people with disabilities and access needs, worldwide.
The majority (66%) of UK GP surgeries’ websites returned at least one fault based on WCAG standards, a set of guidelines all public sector bodies must meet as required by the government since 2018.
Recent figures from WebAIM’s comprehensive Million Report indicate that sectors including banking and travel are among the worst for accessibility, with public sector sites performing comparatively better.
Nexer Digital’s audit found the average UK GP surgery website has three errors [...]