Lyft and the National Federation of the Blind Announce Comprehensive Accessibility Improvements for Lyft Riders Who Travel with Service Animals
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“Guide dog looks at next generation” by smerikal, CC BY-SA 2.0
April 3, 2017—Lyft and the National Federation of the Blind today announced a collaborative effort to ensure reliable and equal service to individuals who are blind and use service animals. Lyft’s affirmative and proactive efforts will help ensure its convenient and affordable transportation services are available to riders who are blind and use service animals across the United States.
As part of that effort, Lyft today kicked off the company’s first Service Animal Month, which is part of a multi-pronged initiative to ensure that all individuals with disabilities who travel with service animals on the Lyft platform can fully enjoy the benefits of connecting with drivers through the Lyft app.
Lyft has also announced a new policy which clarifies that every Lyft rider who has a service animal must be accommodated, regardless of a driver’s preferences or circumstances. Lyft drivers [...]