‘It’s not the waiting, it’s the indignity’: disabled passengers tell of air travel torment

As campaigners highlight how the burden of travel chaos is falling on disabled passengers, five people describe their recent airport indignities

  • Disabled passengers bearing brunt of travel disruption, say charities

Passengers with a disability or reduced mobility are legally entitled to special assistance when travelling by air, with airports and airlines required to provide help and assistance free of charge.

Recent experiences of disabled passengers, however, suggests that this support is not always available and cannot be relied on.

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Read article at theguardian.com

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