Inside United Airline's Work In Making Air Travel Accessible To Everyone – Forbes

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Inside United Airlines’ Work In Making Air Travel Accessible To Everyone

BySteven AquinoContributor

Steven covers accessibility and assistive technologies.

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Nov 18, 2024, 02:27pm EST

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United Airlines recently won acclaim from Helen Keller Services for accessibility.

United Airlines

Late last month, New York disability rights organization Hellen Keller Services (HKS) held its Accessibility Symposium and Awards. The event, held virtually, is described on the HKS website as “a transformative event where technology leaders, industry experts, and advocates unite to shape the future of accessibility.” This year’s keynote address was given by Procter & Gamble’s accessibility leader Sumaira Latif, with other presenters including Joe Strechay. Strechay has been featured a couple times in this column, most recently a year ago when I interviewed him about his work on the Netflix limited series All The Light We Cannot See. Among the companies honored were Apple and Be My Eyes.

Another noteworthy company honored at this year’s Accessibility Symposium is United Airlines. HKS lauded United for its commitment to making the travel experience as accessible as possible to people with disabilities. One such accomplishment for United is becoming the first major American airline to install Braille placards in aircraft cabins, making [...]

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