David Moody’s phone wouldn’t stop ringing. And everyone had the same problem.
“We started to get calls saying, ‘When are these guys showing up’?” says Moody, who was until June the chief executive of a peak body for national disability insurance scheme providers. “It’s fair to say that was the cry from providers for the next three months after. ‘When are they coming?’ It was clear something wasn’t working.”
It was the middle of March, a few months after the federal government promised the 27,000 people with disability who live in shared accommodation they would be at the [...]