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Idemia boosts digital ID app accessibility for people with disabilities
Sep 27, 2024, 3:29 pm EDT |
Abigail Opiah
Categories
Biometric R&D | Biometrics News | Mobile Biometrics
Idemia Public Security has introduced new features on its Mobile ID app to improve the accessibility of digital identities for people with disabilities. The updates align with the Americans with Disabilities Act (ADA) and aims to ensure equal access for all users.
Idemia worked in partnership with U.S. state governments and companies like Applause, a digital quality testing company, to address accessibility challenges. Applause collaborated with Idemia’s design team to identify issues, leading to the next phase of development, which will focus on further upgrading the app’s usability design.
“We’re excited to be working with Idemia to support its inclusivity goals and ensure its Mobile ID application continues to conform to global accessibility standards,” says Bob Farrell, VP, solution delivery & CX at Applause.
“We’re now entering the inclusive design phase of the project, where we’ll help optimize the UX so that the product is not just functional, but so it’s truly exceptional for all users. Our team provides accessibility audits as well as diverse testing data and deep [...]