Government proposals ‘could make air travel easier for disabled passengers’ – Disability News Service

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Government proposals ‘could make air travel easier for disabled passengers’

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New government proposals could finally make it easier for disabled air passengers to secure compensation for lost and damaged wheelchairs.

Measures in the consultation on reforming air passenger rights* include several proposals that could improve the accessibility of air travel.

The consultation document says that survey data have shown that three-fifths of disabled air passengers say they find it difficult to access and use airports or air travel.

Disabled campaigners have been campaigning for at least 20 years for stronger rights for passengers whose wheelchairs and other mobility equipment is lost or damaged when carried by airlines.

But they have also highlighted other failures by airports and airlines in the provision of assistance to disabled passengers.

Wheelchairs and scooters are usually carried in the hold, but the compensation for damage is limited by the 1999 Montreal Convention because they are treated as “baggage”.

These limits do not apply if the passenger has made a “special declaration of interest” as to the value of the baggage, but this often requires payment of [...]

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