Five Reasons Businesses Don’t Make Their Websites Accessible Until They’re Sued, and Why That Approach Fails
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Five Reasons Businesses Don’t Make Their Websites Accessible Until They’re Sued, and Why That Approach Fails
By Casey Naiduk, Head of Content and Experience
Published July 17, 2020
Despite the uptick in website accessibility lawsuits in recent years, many businesses don’t take action to make their websites accessible until they face a lawsuit themselves.
Here are five common reasons companies wait until it’s too late:
They aren’t familiar with accessibility.
They don’t know that the law requires accessibility.
They think their website is accessible, but it isn’t.
They don’t know the value that accessibility provides.
They think they can provide accessible options when asked.
1. They aren’t familiar with accessibility
Many companies don’t realize that there is such a thing as website accessibility. It isn’t a valid legal defense, but it’s true that many people aren’t aware that some people with disabilities will not be able to use their website if it isn’t built accessibly. Learn more about digital accessibility.
2. They don’t know that the law requires accessibility
Various federal and state laws provide the basis for the legal obligation [...]