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GenAI
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AI Agents
EY study shows Microsoft 365 Copilot boosts inclusivity
Tue, 17th Dec 2024
By Shannon Williams, Journalist
A new study conducted by EY has highlighted the significant benefits of Microsoft 365 Copilot for employees who have a disability and/or are neurodivergent.
The research surveyed over 300 employees across 17 different organisations worldwide, all of whom identify as disabled and/or neurodivergent and utilise Microsoft 365 Copilot. The findings indicate that Copilot is a crucial tool in the workplace, significantly lowering barriers and enabling a more fulfilling work experience.
The EY study revealed that 91% of participants view Copilot as a valuable assistive technology, with 85% believing it supports a more inclusive workplace. Additionally, 76% of those surveyed reported that Copilot aids them in thriving professionally.
Katherine Boiciuc, EY's Chief Technology and Innovation Officer for Oceania, commented: “While Copilot does not 'fix' inclusion in the wider workplace, it can empower accessibility and inclusion in significant ways. The individual stories we heard show the power of GenAI in fostering a sense of inclusion. It boosts the human side of work for the disability and neurodiversity community by enhancing productivity and providing tools that cater to their specific needs.”
The study identified three core drivers of inclusion through Copilot: removing barriers, [...]