Exclusive: Amazon Adds New Speech Setting To Alexa App To Help Stutterers Finish Commands, Queries

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Oct 5, 2021,03:00pm EDT|

Exclusive: Amazon Adds New Speech Setting To Alexa App To Help Stutterers Finish Commands, Queries

Steven Aquino
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Opinions expressed by Forbes Contributors are their own.

Diversity, Equity & Inclusion
Steven covers accessibility and assistive technology.

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The Alexa app now has a setting that tells Alexa to wait so that a person can finish talking.

Amazon

Amazon on Tuesday is adding a new feature to the Alexa app, available on iOS and Android, that forces Alexa to wait longer in order for a person to finish speaking.

This functionality, which is opt-in, will be helpful to those who have a speech impairment. It will make Alexa feel more useful and, crucially, more inclusive.

“Alexa is a voice-first experience, and we are always looking for ways to improve speech recognition for all speaking styles. Some customers have told us they just need a bit more time before Alexa responds to their requests,” said Shehzad Mevawalla, Head of Alexa Speech Recognition at Amazon, in a statement. “That’s why we’ve built this feature—to help improve all customers’ interactions with Alexa, and ensure they get the most out of their experience.”

Smart assistants such [...]

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