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Employees with Disabilities Say Software Accessibility Falls Short
By
Gracie Wirick
–
November 6, 2023
While 82% of workers with disabilities say software is important to doing their jobs effectively, nearly half, 45%, said current accessibility features are insufficient.
A study by Capterra found that the record 7.8 million disabled employees in the workforce along, along with the increase in digital workspaces, has pushed the importance of software accessibility to new heights.
A notable 57% of employees with disabilities said that without tailored accommodations or accessibility features, it can be difficult to navigate their job’s software. For workers with blindness or low vision, the figure jumps to 67%.
Challenges and Opportunities
Capterra found that while employers tend to do well with disability accommodations, vendors have work to do. Nearly all disabled employees who use employer-provided accommodations, 93%, reported their accommodations were good or excellent. However, 38% rated the quality of their software’s accessibility features as only fair or poor.
“With the number of employees with a disability [...]