EEOC Sues The Results Companies for Disability Discrimination

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    09-24-2024

    EEOC Sues The Results Companies for Disability Discrimination

    Federal Lawsuit Says Business Services Outsourcing Firm Refused to Provide Accommodation for Blind Employee, Then Fired Her

    DALLAS — The Results Companies, LLC, a Fort Lauderdale, Florida-based business services outsourcing firm, violated federal law when it refused to provide a reasonable accommodation for a blind call center employee and then fired her, the U.S. Equal Employment Opportunity Commission (EEOC) charged in a lawsuit it filed today.

    According to the EEOC’s lawsuit, The Results Companies hired a blind employee as a telephonic customer service representative to work from its call center in Wichita Falls, Texas. After accepting the position, the employee requested to use screen reader software as a reasonable accommodation, which would allow her to use the company’s computer systems to perform her job duties. Screen readers convert text and other information on computers into synthesized speech.

    The lawsuit charged the company with taking [...]

    Read article at eeoc.gov

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