Department of Transportation Issues Final Rule Requiring Airline Websites and Self-Service Kiosks to be Accessible | ADA Title III

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Department of Transportation Issues Final Rule Requiring Airline Websites and Self-Service Kiosks to be Accessible

By Seyfarth Shaw LLP on November 7, 2013
Posted in Legislative/Regulatory Actions, Maintenance of Accessible Features, Website

By Minh N. Vu

Last week, the Department of Transportation (DOT) issued final regulations that govern the websites and automated kiosks of U.S. and foreign air carriers.  The regulations have not yet been officially published in the Federal Register but we wanted to get the news (and the regulations) to you as soon as possible. We will post more meaningful analysis and commentary in the coming weeks.

Among other things, the regulation requires U.S. and foreign carriers that operate at least one aircraft having a seating capacity of more than 60 passengers to ensure that their primary websites are accessible.  The webpages that provide “core air travel services” such as making or changing a reservation must comply with the Web Accessibility Content Guidelines (WCAG) 2.0 Levels A and AA (the “Access Standard”) within two years after the rule’s publication date in the Federal Register (the “Effective Date”).  All remaining  webpages must comply with the Access Standard within [...]

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