Home » Criticisms of “Quick-Fix” Website Accessibility Products Highlighted in New Lawsuit
Criticisms of “Quick-Fix” Website Accessibility Products Highlighted in New Lawsuit
By Kristina M. Launey & Minh N. Vu on January 29, 2021
Posted in Lawsuits, Investigations & Settlements, Website
Seyfarth Synopsis: A recently-filed lawsuit contains a lengthy critical report by a digital accessibility consultant of accessibility issues created by an accessibility widget.
Amidst the thousands of lawsuits filed over the past few years alleging business’ websites and mobile apps are not accessible to blind individuals, businesses have scrambled to find ways to make their websites and apps accessible. Often those businesses engage a consultant experienced in digital accessibility to perform an audit of the website or app. The consultant may also provide instruction on how to remediate the underlying code of the website or app to make it – and maintain it so it stays – accessible. This process can be costly and take a considerable amount of time, depending on the size and complexity of the website and the business’ resources. All the while, the business remains at risk of more lawsuits for not providing a website that individuals who are blind or have hearing impairments, for example, can use.
As lawsuits have [...]