Consider the range of people that will use your product or service – Accessibility in government

Consider the range of people that will use your product or service

Consider the range of people that will use your product or service

Posted by:
Alistair Duggin, Posted on: 16 May 2016

Categories:
Access needs, Accessibility

In my first blog post, What we mean when we talk about accessibility, I said that it is common for people to have a narrow understanding of accessibility. It is not just about ensuring that someone blind can use your service. You need to consider the access needs of other people before you can confidently say that your service is accessible.

Everyone is different

People have different sensory, cognitive and physical abilities. All too often things are built for the fictional average person. Someone who has perfect vision and hearing, who uses a mouse or touch screen and has good basic literacy.

Very few people are like this, especially when you take into account that a person’s ability changes in different situations. For example, when using a mobile phone in bright daylight, the screen can become harder to see because of the reduced level of contrast. In a busy room, [...]

Read article at accessibility.blog.gov.uk

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