Bringing accessibility audits in-house – Accessibility in government

Bringing accessibility audits in-house Bringing accessibility audits in-house Posted by: Adam Liptrot, Posted on: 1 December 2020 – Categories: Accessibility Moving audits in-house at HMRC HM Revenue & Customs (HMRC) runs the biggest digital operation in government, which means a lot of services that require auditing to ensure they meet the accessibility needs of our users. At the start of 2020 we began moving from mainly outsourced audits to an in-house team. Initially our audit process was like that of external audit companies. A service would approach us just before they went into Public Beta. Audit findings would be compiled into a report and sent to the team. We wanted to improve both service team accessibility knowledge and lessen the pressure to fix issues against a Public Beta deadline by having those issues identified earlier. An earlier accessibility conversation We already ran team training sessions in our accessibility lab, but…


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