Bringing accessibility audits in-house – Accessibility in government

Bringing accessibility audits in-house

Bringing accessibility audits in-house

Posted by:
Adam Liptrot, Posted on: 1 December 2020


Moving audits in-house at HMRC

HM Revenue & Customs (HMRC) runs the biggest digital operation in government, which means a lot of services that require auditing to ensure they meet the accessibility needs of our users. At the start of 2020 we began moving from mainly outsourced audits to an in-house team.

Initially our audit process was like that of external audit companies. A service would approach us [...]

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