Best Buy Tactile Point of Sale Machines – Goldstein, Borgen, Dardarian & Ho

Best Buy Tactile Point of Sale Machines

GBDH partner Linda M. Dardarian and co-counsel Lainey Feingold negotiated a settlement agreement with Best Buy Stores, L.P., under which Best Buy installed tactile point of sale devices at all check stands in California by October 30, 2009.  The Agreement also requires Best Buy to install tactile point of sale devices in each of its stores nationwide by no later than September 30, 2010.  Tactile point of sale devices have tactile keys arranged like a standard telephone keypad, and they allow blind and visually impaired customers to independently enter their PINs and other confidential information when making purchases at Best Buy stores.  In negotiating the Best Buy settlement agreement, we represented the American Council of the Blind (ACB), the American Foundation for the Blind (AFB) and the California Council of the Blind (CCB).

Case Documents

  • Settlement Agreement PDF
    03/31/2010
  • Press Release PDF
    03/31/2010

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