Bank of America California and Florida Agreement – Law Office of Lainey Feingold

Bank of America California and Florida Agreement

Posted on March 14, 2000

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This document is a legal agreement between Bank of America and blind people. In this document, the bank agreed to make its ATMs in California and Florida talk so blind people could use them. The bank also agreed to make its website accessible. It was the first time a bank agreed to put Talking ATMs in more than one state and the first time a bank agreed to make its website accessible. The document was negotiated by Lainey and Linda Dardarian. No lawsuit was filed. Instead, formal talks called Structured Negotiations were used. The California Council of the Blind and individual blind people in California were part of the negotiations. The Disability Rights Education & Defense Fund (DREDF) also worked on this issue. This document is one of three documents that Bank of America signed with the blind community.

The Bank of America California and Florida Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants.

This was the first agreement [...]

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