Airports must stop failing disabled passengers, says UK regulator

Civil Aviation Authority warns airports could face court action if services for disabled users do not improve

The aviation regulator has warned UK airports they will face enforcement action if they keep failing disabled and less mobile passengers.

The Civil Aviation Authority (CAA) has demanded airports set out improvements by next week and said it will use enforcement powers, which include court orders, if failures continue. The regulatory threat comes after a series of incidents in which wheelchair users were abandoned on aircraft or offered no help despite having booked assistance.

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