Accessibility auditing and pushing for more | AlastairC

Accessibility auditing and pushing for more

Posted February 14, 2021 in Accessibility.

A great article by Eric Bailey crossed my twitter stream: “Accessibility auditing and ego“. It triggered a couple of thoughts I would like to “yes and…”.

I paused at this comment about WCAG:

it is a standard that sets normative, objective criteria for what is and what is not accessible

I mildly disagree with WCAG saying what is accessible. My logic goes like this:

  • Digital Accessibility is: How easy it is for someone with a disability to use this digital product. (Like usability, an attribute of a product.)
  • The things which impact accessibility can be from the full range of human-related issues. Going back to the Elements of user experience, it could be that the interface simply doesn’t fulfil the user-need, or feature set isn’t right./li>
  • Areas which guidelines can cover tend to be at the interaction/information/visual design layers.
  • There are areas of the experience which no guideline can cover, therefore guidelines alone cannot say what is accessible.
  • An example of the feature set not being right (for accessibility) is: If you provide a listing of TV programs, a small proportion of which are audio described, a make-or-break feature is to show which have audio description. Otherwise you [...]

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